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Frequently Asked Questions

Have questions that need answers? Our FAQ page has you covered. If you have other concerns or questions not listed, please contact us directly. 

Nope! The only thing you need is to be over 21 years old to purchase our cannabis products.

To cancel a subscription, it must renew at least one billing period after you initiate your subscription. Once the first renewal is completed, you then have an option to cancel your subscription service. You may also put your subscription “On Hold” if you need to skip a billing period, but would like to continue it afterwards.

Carolindica sends out shipments to all 50 states Monday-Friday via USPS. Orders placed before 3:00 PM Eastern Time on business days will often be sent out the very same day. Orders received later in the day or on weekends will go out the following business day. Most orders arrive 2-4 business days after the submission of the order.

 

Orders greater than $100 receive FREE SHIPPING!

 

Orders greater than $150 receive FREE PRIORITY SHIPPING!

All customers who create accounts will automatically receive 5% back on all purchases in the form of points.

Read Our Detailed Guide Here

 

While many of our products can ship to all 50 states, there are restrictions for Delta 8 products in a select few states. Due to current state restrictions, Delta 8products cannot be shipped to the following states:

 

Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Mississippi, Montana, Nevada, North Dakota, Rhode Island, Utah, and Vermont.

 

As long as you are not trying to ship Delta 8 products to one of the states mentioned above, you can purchase anything on our website!

We love to hear from anyone and answer any questions you may have. During business hours you can chat with us by clicking the green icon in the bottom left corner. You can also submit a ticket on the contact us page, or give us a call! anytime and we will reply ASAP

We understand your financial information is sensitive and we know you don’t give it out to just anybody. All purchases on our website are processed by Square, one of the largest payment processors in the world. Your sensitive financial information is handled by Square, who then gives us the money. Therefore, we do not have any access to your private financial information. If you’d like to learn more, please visit squareup.com

We have a dedicated team for handling your orders. Open a support ticket on the “Contact Us” page, or email us at Support@Carolindica.com and we will get you taken care of quickly.

Carolindica sends out hundreds of orders each month, and while we do our absolute best to ensure the accuracy of each individual order, we understand that sometimes things can slip through the cracks. In the small chance that there are any issues with your order, please just reach out to us and we will fix them for no charge! If we ever make a mistake, rest assured that we will fix it!

You may have seen the company name Ahven LLC in different places and wondered who that was. To put it simply, it’s us! Ahven LLC is the official registered company behind Carolindica, owned and operated by the same individuals that you interact with here. Technically, Carolindica is a registered brand of ours, called a DBA (Doing Business As). Therefore, our official company name is “Ahven LLC dba Carolindica.” Over time, you can expect to see other brands and products coming out of Ahven LLC, but the team behind it all will always be us!

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